Delivery Policy
By placing an order, you are offering to purchase a product on and subject to the following terms and conditions:
- All orders are subject to availability and confirmation of the order price.
- Dispatch times may vary according to availability and any guarantees or representations made as to the delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
- All products on website is pre-order. Customer will recieve item within 7-10 days.
Exchange & Return Policy
If you need to send them back because of faulty item(s) or defect item(s) or wrong item (s), you have 7 days from the date you received your order to exchange and return. Cash refund is strictly not available.
The product(s) must be unworn, unwashed, unaltered, with the tag/label still attached and in the original packaging (if available) included the FREE GIFT & all the accessories received.
Returns due to creases from shipping will not be accepted. Should the product is returned to us in unsuitable condition, we reserved the right to refuse the return and the product will be send back to you.
All shipping cost are borne by customer and we are not liable until item reaches our office. For any exchange request, RM10 flat rate will be charge for both return and new delivery.
We will notify you as soon as we received your returning parcel and your return request will be processed accordingly.
LIDITEBAL will also not be responsible if your shipment is lost during the return transit
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Please return your purchase to the following address:
LIDITEBAL
No.15,
Jalan Lembangan, 8/20, Seksyen 8,
40000, Shah Alam, Selangor Darul Ehsan
Please contact us at liditebal@gmail.com if you have any questions or doubts.
